Patients Age: 88-years-old
Admission Date: 12/19/18
Admitted From: Lenox Hills Hospital
Discharge Date: 1/3/19
Discharged to: Home
Length of Stay: Two Weeks
Reason for Stay: Total Knee Revision
How did this patient hear about Glengariff? Bessie had heard about Glengariff from a friend of hers at church. The friend had been a patient at Glengariff when needing subacute rehabilitation after a back surgery. After hearing about the wonderful stay that her friend had, Bessie had no doubt that Glengariff would be the place for her in order to get back home safely.
Upon her arrival, Ms. Bessie Harvey was graciously welcomed to Glengariff by Margarette, the patient advocate, and Teddy, director of concierge services. Bessie was immediately shown to her room where she was met by the clinical team that consisted of Ms. Ramos, the director of nursing, and Jean, the unit 2 nursing supervisor. After Bessie’s CNA (Certified Nursing Assistant), Sandra, helped her unpack and settle into her new room, she was met by Noel and Autumn from the therapy team, who are the community’s physical and occupational initial evaluators who would be giving Bessie her screening to put a plan in place for Bessie’s rehabilitation process. After Margarette and Teddy went over the daily schedule, Linda, the dietitian, went over food preferences and some of Bessie’s dislikes to make sure she would receive food that she would enjoy throughout her stay.
The very next day, Bessie started her first day of rehabilitation on the main floor gym. Upon her arrival, Bessie was limited to doing her activities of daily living with requiring some assistance. This included actions such as bathing, toileting, and transferring from the bed to the wheelchair. She worked every day with her occupational therapist, Vinny, who was able to aid her in strengthening her upper body up until the point where after only one week she was now performing her ADL’s (activities of daily living) with only limited supervision.
In physical therapy, she made great strides as well. On her first day in rehabilitation, Bessie was only able to ambulate 25 feet with a rolling walking while requiring contact guarding from Sheba, the physical therapist. After one week, she was walking 100 feet with a rolling walker without any contact guarding. By her second and final week at Glengariff, Bessie made even more excellent progress. In occupational therapy, she eventually was doing all her activities of daily living with total independence. In physical therapy, she saw great gains as well, as she was now ambulating 150 feet with a rolling walker and only distant supervision. Bessie was so thankful towards Vinny and Sheba for helping her make so much progress in her physical abilities after her knee revision surgery.
Aside for the positive experience she had in the rehabilitation department, Bessie made sure to participate in the activities that the Glengariff recreation team offers on a daily basis. Bessie had always loved interacting with others and enjoyed competing in various games. Bingo was one of the games that she had always loved at home and was ecstatic to see that it was played at Glengariff. She also took part in the coffee and cookies hour every afternoon in the bistro area where she met fellow patients and got to know them better. Her favorite portion of the day was dining for lunch and dinner in the main dining room. Like a restaurant, the drinks, soups, salads, and main dishes were brought to the table by the Glengariff staff. She sat and conversed with her friends and enjoyed every single meal.
Bessie expressed her appreciation to all of the CNA’s and nurses that always answered her call bell timely and with a smile. She was amazed by the positive attitudes that the staff at Glengariff had and was very impressed by the motivation and care provided to her by her therapists. On her last day at the facility, she turned to Teddy and said “My stay here at Glengariff was excellent. The healing process was so pleasant, and I had the friendliest staff with entertaining activities throughout the day that helped me make new friends. Thank you Glengariff staff for making me so comfortable throughout this difficult time.”
The team at Glengariff was proud to assist in the rehabilitation process for Bessie. Bessie and our team put in the work and dedication required to ensure a successful discharge home, and back to the quality of living Bessie had prior to rehabilitation journey.