Patients age: 90 years old
Admission Date: 01/07/2020
Admitted From: St. Francis Hospital
Discharge Date: 02/26/2020
Discharged To: Home Sweet Home
Length of Stay: 51 days
Reason for Stay: Due to back pain post-fall. The patient fell and hit her head.
How did this Patient hear about The Grand Pavilion? It was Marie’s 3rd time at GP and we were her number 1 choice.
Details of Experience:
Mrs. Marie Dalessio was admitted to The Grand Pavilion for Rehabilitation and Nursing in Rockville Centre on January 7th, 2020. Before being admitted to the Grand Pavilion, she was admitted to St. Francis hospital on January 3rd, 2020 due to back pain following a fall. Mrs. Marie required intense rehabilitation to be able to ambulate independently. Seeing as Marie had already been a resident of the Grand Pavilion previously, it was her first choice to return for another stay!
Upon arriving at The Grand Pavilion, Mrs. Marie was very happy to be comforted by familiar faces, as well as stating she enjoyed the calm and quiet environment of the Grand Pavilion community. The staff was very kind and welcoming and explained to her the process that they would use to ensure that she achieved her maximum rehabilitation outcome.
Marie’s daughter, Roseann, would come every day to spend most of the day together. It was a beautiful show of family support, love, and resilience. Everyone looked forward to Roseann’s visits, staff, and residents alike! One of her favorite things to do was to gather the patients from the 1st-floor unit to the family room and play guitar while singing with them. The smile on the patients’ faces was priceless; she did it as if she was from the Recreation staff. She stated “I would come to play guitar and sing with them even after mom leaves”. Roseann acted out of the pure kindness of her heart, which warmed the hearts of all who encountered her. Mrs. Marie had raised a truly wonderful daughter!
Throughout the process, Mrs. Marie was extremely happy with the staff at the Grand Pavilion, She was ecstatic with her physical therapist and occupational therapist, as well as the recreation team, nursing staff, and skillful concierge. Everyone had played a wonderful part in her recovery. Having completed incredible progress in rehabilitation, the whole team was delighted to send her back home on February 26th, 2020. Though they would miss Mrs. Marie and her wonderful daughter, they were overjoyed to see she had made a full recovery. Roseann decided to take Ray of Sunshine cards with her to fill out and send back by mail. These wonderful cards are the Grand Pavilion’s initiative to allow patients and their family appreciation to the staff that assisted them in their journey! The staff was thrilled to receive warm wishes from the loving Marie and her family!
The Grand Pavilion will of course miss Mrs. Marie and Roseann in the community, but is greatly comforted knowing she is home, healthy, and enjoying her family. The team wishes her all the best!