Case Study: Hospitality Center for Rehabilitation & Healing (April 2016)

Patients Age: 71
Admission Date: 03/30/2016
Admitted From: Grant Medical Center, Columbus, OH
Discharge Date: 04/18/2016
Discharged To: Home with Kettering Home Care
Length of Stay: 19 days
Reason for Stay: Fracture of pelvis and right humerus
How did this patient hear about Hospitality? She used to be a nursing assistant at Hospitality.

Details of Experience:

The patient came to Hospitality Center for Rehabilitation and Healing on March 30th 2016 from Grant Medical Center in Columbus, Ohio. She came to us recovering from a broken right arm and pelvis fractures. She received occupational and physical therapy services during her stay. She stated in a new admission interview that she wanted “Be able to move my arms and legs and improve mobility.” These were her rehabilitation goals. She was independent in all aspects of her daily care before her fall. She was determined to get back her feet and back to her usual activities.

When she was admitted, she needed some assistance with ADLs but she became increasingly independent with ADLs and ambulation during her stay. She started walking with a cane shortly after admission and physical therapy improved her mobility and balance. She received therapy 2-3 times a week during her stay. This progressed to up to 5 days a week as she could tolerate it.

During her stay at Hospitality Center for Rehabilitation and Healing, she had very positive things to say. Of the nursing staff she said, “The nurses are wonderful and the nursing assistants are wonderful too.” She had a very positive experience with our therapy staff. “They are awesome. They are very caring and always ask if I’m doing well during the therapy session.” She noted that she’s seen so much improvement because of the physical and occupational therapy she received. “The physical therapy staff couldn’t be any better, Betty and Gretchen are great. They all are great but that’s who’ve I’ve worked with the most. I wouldn’t be as far along without them.”

During her time at Hospitality, she rated her stay as a 9 or 10. During her last evaluation before discharge she gave her stay a 10 and said, “10 “I have nothing negative to say. I’m glad I decided to come here.” She discharged to home on April 18th, 2016.