Case Study: Hospitality Center for Rehabilitation & Healing (June 2016)

Patients Age: 92
Admission Date: 5/23/2016
Admitted From: Greene Memorial Hospital
Discharge Date: 6/24/2016
Discharged To: Home with Home Health Care
Length of Stay: 32 days
Reason for Stay: Pneumonia
How did this patient hear about Hospitality? Word of mouth from family and friends.

Details of Experience:

This patient was admitted to Hospitality Center for Rehab and Healing after being hospitalized for pneumonia. He was experiencing weakness, shortness of breath and was a fall risk. When he was first admitted to Hospitality, he had symptoms of fatigue and admitted to not being very active. When asked for the reason of his stay, he said, “to get up again.” When also asked about his expectations for therapy, he said, “To be able to walk again. I can walk now, but not very steady.”

During his therapy at Hospitality, the main goals were building endurance and balance. His therapist Rodney noted that “He was very uncertain when he started with us. We really worked on building up his ability to walk with confidence.” This patient received physical and occupational therapy 5-6 times a week. They worked on leg and arm weights and balance exercises. He also used the indoor cycle machine on both his arms and legs. Within the first week of therapy, this patient noted, “I am getting around better than I was.” In his weekly evaluations, he gave high praise to his physical therapists Rodney and Amanda. “It’s been hard, it makes me hurt sometimes, but they are good.” He consistently rated his stay at Hospitality between a 9 or 10.

In his discharge evaluation he stated, “They liked to kill me. Amanda and Rodney are really good.” He also rated his overall stay as an “Almost perfect” 9. “I appreciated the way they all treated me.” Thirty-two days from his admission, he had reached his maximum therapy goals, such as walking 500 feet with a cane, and was discharged home with Home Health and transitional therapy.