Case Study: Hospitality Center for Rehabilitation & Healing (July 2016)

Patients Age: 72
Admission Date: 6/3/2016
Admitted From: Kettering Medical Center
Discharge Date: 6/25/2016
Discharged To: Home
Length of Stay: 22 days
Reason for Stay: Rehabilitation post heart attack
How did this patient hear about Hospitality? Visited family member during their stay at our facility

Details of Experience:

Fred was admitted to Hospitality on June 3rd following an open heart surgery. When he first came to us, he was sore and tired, but in good spirits. From the first day of his stay, he was determined to get on his feet and back to his regular routine. When asked about his goals for physical therapy, he replied, “To stay motivated. I want to be someone to look up to for working hard.” He also had good first impressions of Hospitality. “It’s a very nice facility. You have everything I would need. I feel very fortune to have selected this place.”

Once he started physical and occupational therapy, he progressed very quickly. Upon admission, he was only walking 100 feet with a walker. Soon, he was able to stop using his walker as he was getting therapy 2 times a day Monday through Friday. In physical therapy they were working on his endurance, strengthening his heart, and encouraging him to walk farther each session. Therapy involved a lot of cardio exercises and walking in and around the building. By the end of the first 10 days, he was noticing improvement. “It’s been working my heart and I can tell my heart is healing. If it wasn’t for therapy, I wouldn’t be as far as I am now. It’s a beautiful journey. I’ve come so far in 10 days.” Besides therapy, Fred also had positive things to say about the food and the nursing staff, giving a 10 rating of his stay. Towards the end of his stay, he was walking the entire length of the facility without fatiguing. During Fred’s discharge evaluation, he had nothing but positive things to say about his rehabilitation journey with Hospitality. “It was a job for me to get out of bed. With eating right and therapy, it got better. I was doing things on my own and started getting stronger.” Fred was discharged home 22 days after admission on June 25th and has been receiving nursing assistance and therapy services from Kettering Home Health.