Case Study: Hospitality Center for Rehabilitation & Healing (March 2017)

Patients Age: 66
Admission Date: 12/12/16
Admitted From: Grandview Medical Center
Discharge Date: 3/08/17
Discharged To: Home
Length of Stay: 86 days (2 months, 24 days)
Reason for Stay: Rotator Cuff surgery
How did this patient hear about Hospitality? Patient is familiar with Xenia community and area.

Details of Experience:

Palmer became a patient at Hospitality Center for Rehabilitation and Healing on December 12, 2016 due to a tear in his rotator cuff in result of a car accident. He had underwent surgery at Grandview Medical Center and required the care of skilled care center to recover. Palmer was diagnosed with Post-polio Syndrome, making it difficult to walk without the full use of his upper extremities to support him; he had used crutches prior to tearing his rotator cuff. Without the use of his shoulders, he was unable to transfer out of bed on his own. He had heard of Hospitality Center because he had lived in Xenia for a long time and wanted to find a place that was close to his home. He frequently passed Hospitality during trips throughout the community, making it a familiar face when seeking a therapy center.

When he first admitted to Hospitality, his number one concern was pain. He also shared that his wish for our team was to have his overall shoulder pain reduced. Before his journey could begin, he needed to manage his pain so that he could begin physical therapy on his shoulder. Our nursing team worked alongside his doctor to plan a regimen that worked best for him personally. At first, it was difficult for him to accomplish his therapy goals due to the pain. He was immobilized for two weeks, having therapy in his room and continued management of his pain levels. When asked about his stay shortly after he arrived, Palmer said, “They are doing as much as they can right now with the limited movement and pain.”

Throughout his stay, his doctor was slowly decreasing his pain medication. Our physical and occupational team was able to work on his mobility and endurance. “Therapy has been slow, but good, we are working on shoulder strength,” said Palmer when asked about his therapy experience 6 weeks into his stay. His pain levels were improving as well, giving him the ability to walk with his crutches. His physical therapy assistant, Rodney, said, “Because he walks with his upper body, it was a challenge. We had to work on strengthening his shoulders and using the parallel bars to support himself; he was determined, though.”

Palmer required 12 weeks of physical and occupational therapy to return him to his feet and to allow independence. At the end of his therapy journey, he was able to use his crutches to walk independently once again. He was also independent in his activities of daily living. He was discharged home on March 8th, 2017. Palmer was pleased with the care he received at Hospitality Center, sharing, “The nurses and the aids took good care of me.” The Hospitality team wishes him well and hopes he continues to get stronger at home.