Case Study: Squirrel Hill Center for Rehabilitation and Healing (Nov 2014)

Patients Age: 75
Admission Date: 10/24/14
Admitted From: UPMC Shadyside Hospital
Discharge Date: 11/21/14
Discharged To: Home
Length of Stay: 28 Days
Reason for Stay: Therapy following a total right Knee Replacement.
How did this patient hear about Squirrel Hill Center for Rehabilitation and Healing?
This resident heard of the facility through a social worker at UPMC Shadyside Hospital named Lisa Winesburgh, as well as through a sister of hers who lives in the immediate Squirrel Hill area.

Details of Experience:
Patient arrived to Squirrel Hill Center for Rehabilitation & Healing on October 24th, 2014.

This success story is particularly inspiring for a variety of reasons. This patient was born in a foreign country and had only lived in the United States for just over 5 years, speaking no English & relying on translation from her daughter as a means of communication. Another reason this story is inspiring would be the remarkably short period of time the 75 year old patient resided at Squirrel Hill Center for Rehabilitation and Healing, enthusiastically going through both rigorous physical & occupational therapy before being successfully discharged to home just 28 days following admission.

One would think that language barriers could prove possibly difficult in the Rehabilitation of this particular patient but this was not the case. Along with translation from the patient’s daughter when available, the skilled team of Care Providers at Squirrel Hill Center for Rehabilitation & Healing relied closely on body language & various bodily motions to thoroughly fulfill her expressed & unexpressed wishes & needs during treatment.

While nursing staff attended to various aspects of her daily care, the facilities personal Concierge saw to it that the patient was as comfortable as possible during her stay, seeing that she received her strictly vegetarian meals as requested, providing warm & cool aromatherapy towel services, a daily inspirational story circle (with many of the facilities other patients taking part), as well as making sure that any other request was met in a timely, dignified, & pleasant manner.

Throughout her 28 day stay, the highly trained on site physical and occupational therapists developed an individualized care plan. Specific exercise programs were developed to meet this patients personal rehabilitative needs. Therapy utilized exercises involving Diathermy treatment, wheelchair & walker ambulation, chair/ bed transfers, stair readiness, gait training, electronic stimulation, hot/cold pack treatment, food preparation lessons, as well as other neuromuscular & therapeutic programs.
At the end of her stay this patient had regained full capacity to ambulate on a variety of surfaces unsupervised with minimal assistance from a walker as well as safely being able to ascend/descend stairs. Her right knee had now healed & displayed active extension/flexion upon usage.

Upon discharge, this patient expressly thanked the team of care providers at Squirrel Hill Center for Rehabilitation for her care stating, “I simply love each and every one here. I will recommend it to each and everyone one of my friends. I love it. I love my therapists. They helped me 100 percent. I can’t thank them enough for what they have done for me. Half of me wants me to go home since I am well and half of me wants to stay here. The nurses and their aides came and asked me if I needed anything no matter what it was, or if I was in pain. They could tell when I was or wasn’t and helped me. I will miss all of you dearly. I want to come back to visit when possible. Maybe in the summer when the weather has warmed back up.”

The entire multidisciplinary team of Care providers at this facility is to thank for this success story.

*Patient gave full consent for her success story to be shared.