Concierge Director: Laura Verruso
Patient: Patricia (Pat) Rodgers
Patient Age: 79
Admission Date: 12/3/2021
Discharge Date: 1/5/2022
Discharged to: Home environment
Length of Stay: 31 days
Reason for Stay: Chest pain, deconditioning, chronic pain, osteopenia, HX shoulder, and rheumatoid arthritis.
How did this patient hear about Water’s Edge? The patient was referred to us by Social Work at Mather Hospital.
Details of Experience:
Mrs. Patricia Rodgers arrived at Water’s Edge Rehab and Nursing Center on December 3rd, 2021. She spent some time at Mather Hospital because of a severe decrease in strength, functional mobility, and the ability to transfer and ambulate independently. Pat was given a list of skilled nursing facilities to assist her rehabilitation to get back to a “normal and functional lifestyle.” After spending time with her son-in-law Thomas, researching each facility, Mrs. Rodgers chose Water’s Edge. She chose our facility after reading our positive reviews. “Your physical therapy department comes highly recommended.”
Within the first 24 hours, she was greeted by our physical therapists, nurses, social work, physicians, and administrative staff. After she settled in, our concierge greeted Mrs. Rodgers and welcomed her to our community. After welcoming her with an open heart and listening ears, Mrs. Rodgers expressed that “everyone here has been so kind and gentle, but I want to get home before my granddaughters’ birthday.” After assuring Mrs. Rodgers that Team Water’s Edge wants the same for her, to send her home the quickest and safest way possible, she felt confident that her concerns were heard, and she was eager to start working towards her goals.
Pat began her stay at the Water’s Edge with the need for contact guard assistance for all her daily functions. With the help of our amazing rehab team, Pat was able to accomplish her first set of goals within a few days, quickly moving on to an upgraded list of goals! After just a week, with a motivated spirit and her desire for independence, Mrs. Rodgers conquered goal after goal and could perform some daily life skills with modified independence. Two weeks later, Pat went into “high gear,” as she liked to call it, setting the bar high, working toward the goal of being able to climb stairs independently. Together, Mrs. Rodgers and her therapists used therapeutic resistance exercises and dynamic functional activities to assist in meeting her goals.
After continued progress, Pat was excited to plan a safe discharge home. She shared that her experience here at Water’s Edge was great! “The care that your team provided has been outstanding, I never thought I’d receive such great care, and in addition, I’ve made so many good friends. The rehab team has been amazing. I just cannot thank you enough for all that you have done! I’m actually a little sad to be leaving.”
Upon discharge, Mrs. Rodgers expressed concern with her ability to climb stairs at home. Our team worked closely with her over her last few days in our community to ensure she felt comfortable and safe going home. Pat was discharged successfully and safely on January 5th, 2022, just in time to celebrate her granddaughter’s 13th birthday!
Team Water’s Edge is so happy for Mrs. Rodgers, as she conquered her goals, one step at a time, while in our care. We will miss Pat’s great attitude and positive spirit and wish her all the best in the future!