Case Studies

Case Study: The Chateau at Brooklyn Rehabilitation and Nursing Center – Q1 2025Concierge Director: Yossi MandelbaumPatients Age: 71Admission Date: 5/13/25Admitted From: NYC South BrooklynDischarge Date: TBDDischarged To: HomeLength of Stay: TBDReason for Stay: ulcer on left heel, wound care, diabeticHow did this patient hear about The Chateau at Brooklyn Rehabilitation & Nursing Center? A neighborhood…

Case Study: Willows Q 2 2025Concierge Name: Evan Stein Patient’s Name: Susan A Patient’s Age: 91 Years Old Admission Date: 4/9/2025 Admitted From: Good Samaritan Hospital Discharge Date: Still Inhouse Length of Stay: Two months, three weeks, two days Reason for Stay: Cancer / Shortness of breath, and Anemia How did this patient hear about The Willows at Ramapo? From the Hospital Susan…

Case Study: Nashville Center Q2 2025 Concierge: Averie Owens Patient: Ramona C Age: 66 Admission Date: 3/25/2025 Admitted From: St. Thomas West Hospital – Nashville Discharge Date: 4/27/2025 Length of Stay: 33 days Reason for Stay: Cerebral infarction Details of Experience: Mrs. C has always been independent. She took care of herself, her kids, and…

Case Study: The Hamlet Q2 2025 Concierge: Samantha Holman Patient name: Frank Patient age: 90 Admission Date: 4/12/2025 Admitted From: St. Joseph’s Hospital Discharge Date: 6/19/2025 Discharged to: Assisted Living Length of Stay: 68 days Reason for Stay: Fracture of sacrum, subsequent encounter for fracture with routine healing Details of Experience: On 4/12/2025, Frank was…

Case Study: The Grove 2nd Q 2025Concierge: Anjali SebastianPatient: Carol CPatient Age: 82Admission Date: 06/10/2025Admitted from: Danbury HospitalLength of stay: 1 monthReason for stay: MVAHow did the patient hear about The Grove: Patient’s daughter toured the community prior to making her decision Details of Experience: Carol, an 82-year-old woman, was admitted to Danbury Hospital on…

Case Study: Palmetto Q2 2025Concierge Director: Ivis Casanova Patient’s Name: Elsa R Patient’s Age: 71 Admission Date: 3/4/2025 Discharge Date: 5/30/2025 Admitted From: Jackson Memorial Hospital Length of Stay: 87 Days Reason for Stay: Unspecified Fracture Of Shaft Of Right Tibia, Subsequent Encounter For Closed Fracture With Routine Healing How Did the Patient Hear About Palmetto…

Case Study: Quality Center for Rehabilitation and Healing – 2nd Quarter 2025 Concierge: Cecelia Hall Patient’s Name: Thomas R Patient Age: 69 Admission Date: 1/29/2025 Admitted From: Rutherford Discharge Date: 3/25/2025 Discharged To: Home with Adoration Home Health Length of Stay: 54 days Reason for Stay: 24/7 Skilled Nursing and Therapy How did the patient hear about Quality Center: Hospital referral/ Spoke with our marketer Admitting:…

Case Study: Cortlandt Health Care Center – Q2 2025 Concierge Director: Nayeli Cabrera Patient’s name: Linda R Patient’s Age: 61 Admission Date: 12/04/2024 Admitted From: Westchester Medical Center Discharge Date: 02/14/2025 Discharge To: Home Length of Stay: 2 months Reason to Stay: Rehab How did this patient hear about the community? Referred by the Hospital…

Case Study: The Emerald Peek Rehabilitation & Nursing Center Q 2 2025Concierge Name: Laura St. LouisPatient’s Name: Alethea LeePatient’s Age: 72 Years OldAdmission Date: 01/16/2025Admitted From: Westchester Medical CenterDischarge Date: 04/03/2025Length of Stay: 2 months 2 weeksHow did this resident hear about The Emerald Peek? Through Westchester Medical Center.       Alethea was admitted…

Case Study: Coral Reef 2nd Q 2025Concierge Director: Rosmery GarciaPatient Age: 70Admission Date 4/8/2025Admitted From: Baptist HospitalDischarge Date: July 16th – pendingDischarged to: Home – pendingReason for Stay: Dizziness, Acute Chest Pain, UTILength of Stay: 77 daysHow did this patient hear about Coral Reef: Previous patient Details of experience: Ms. M was admitted on April…