Case Study: Glengariff Rehabilitation and Healthcare Center (January 2019)

Patient’s Age: 92-years-old
Admission Date: 1/2/19
Admitted From: St. Joseph Hospital
Discharge Date: 1/31/19
Discharged to: Home
Length of Stay: 29 Days
Reason for Stay: Atrial Fibrillation
How did this patient hear about Glengariff? Mr.Kazolas was previously a patient at Glengariff for short-term rehabilitation in early 2018.

Details of Experience:
Mr. Constantinios Kazolas arrived from St. Joseph Hospital to our community on January 2nd, 2019. Upon his arrival, Mr. Kazolas was very distraught. He had been in this difficult situation since being in the hospital on New Year’s Day due to complications with his heart rate.

As he entered our short-term rehabilitation community at Glengariff, he immediately felt more at ease. His road to recovery had begun. Being a patient at Glengariff in March of 2018 after having Hernia surgery, Mr. Kazolas had a great experience at Glengariff, which is why he chose to return as a patient once again.

After being greeted by the patient advocate Margaret, and director of concierge services Teddy, Mr. Kazolas was shown to his room where he met the rest of the Glengariff team. He was introduced to his nurse, Susie, and nursing supervisor, Maria. A few moments later he received his initial screening performed by the physical therapist, Noel, and occupational therapist, Autumn. After being evaluated, a plan was put in place to ensure that Mr. Kazolas would meet his goals by the time he was ready to go back home.

During his first rehabilitation session, Mr. Kazolas was limited to ambulating only 25 feet with a rolling walker, and needed assistance for transfers and accomplishing his ADL’s (Activities of Daily Living). Working daily with Olga, his physical therapist, he doubled his ambulating distance. He was then completing 50 feet with a rolling walker.

Achievements just as large were also made with the help of his occupational therapist, Grace. When he arrived at Glengariff, Mr. Kazolas was only able to complete transfers and complete his ADL’s with minimal assistance, but after a full week of daily occupational therapy sessions with Grace, he was then performing transfers and his ADL’s with only close contact guard and direct hands-on assistance.

By his third week at Glengariff, Mr. Kazolas kept on seeing improvements in his physical abilities. He was now ambulating a total of 75 feet with a rolling walker and was completing his transfers and completing ADL’s with distant supervision. Along with gaining strength, this progress made Mr. Kazolas more confident which lead to continuous improvement. He knew that in order to go home, he still wanted to become even more independent.

With this goal in mind, by the start of his final week at Glengariff, Mr. Kazolas was walking an astonishing 100 feet with a rolling walker and performing his ADL’s with independence. He was amazed at the difference in his physical capabilities from his day of admission to the day of discharge. He was now informed by the social work department that his discharge plan can now begin, and he would be able to go home by the end of the week.

In addition to the excellent progress Mr. Kazolas made in the Glengariff rehabilitation department, he also enjoyed a variety of activities and services offered at Glengariff. Like most patients, Mr. Kazolas enjoyed eating his meals in the Glengariff dining room. He made friends and enjoyed the food and beverages brought to him at his table with a warm smile by the staff. After he would finish his afternoon rehabilitation session, he would participate in recreational activities such as music performances, movie showings, coffee and cookies hour, and all sorts of games! These hours helped him keep his mind off the rehabilitation process and even made his stay enjoyable.

Mr. Kazlolas was very happy with the nurses and aides who would take care of him with care and ease. His medications were always brought with a positive attitude and his aide, Norma, always took care of his daily needs with genuine concern. As the time to go get back home neared, Mr. Kazolas met with his social worker, Malissa, who explained to him the process of discharge. She informed him about the specialty equipment he would need at home and assured Mr. Kazloas that she would place the order and have everything delivered and ready for the day of discharge.

On the day of his discharge, he was seen by Deena, the discharge nurse who explained to him the medications he would be receiving once he would get back home. This made Mr. Kazolas feel more at ease about heading home. It was then that he stated, “I was extremely satisfied yet again with the service provided at Glengariff. The rehab did wonders, and the nursing department was very pleasant. I would recommend this facility to anyone in need of care.”