Director Concierge: Jordan Soban
Patient age: 66 years
Admission date: 09/07/2021
Admitted from: NYU Langone Orthopedic Hospital
Discharge Date: 01/22/2022
Length of stay: 137 days
How did this patient hear about The Grand Pavilion? Hospital Social Worker
Reason for Stay: Chronic Osteomyelitis


Details of Experience:

Ms. Frances Thomas is a lively, 66-year-old woman who was first admitted to The Grand Pavilion for Rehabilitation and Nursing in the beginning of September from NYU Langone Orthopedic Hospital. Ms. Thomas was admitted to the hospital for chronic osteomyelitis and an ankle fracture. As a result of her ankle fracture, Ms. Thomas’ ankle was enclosed in a cage. Upon discharge from the hospital, Ms. Thomas selected The Grand Pavilion to get her back on her feet.

Within 24 hours of arrival at The Grand Pavilion, Ms. Thomas was greeted by staff members from nearly every department, including nursing, physicians, therapists, and dieticians. Frances quickly adjusted to life on the 2 West unit and instantly became the life of the unit. Her physical therapist, Marvin, and her occupational therapist, Rebecca, worked together to develop a comprehensive therapy plan that would allow her to meet her goals. Ms. Thomas arrived at The Grand Pavilion requiring moderate assistance with mobility-related tasks and could not walk on the injured ankle, necessitating that she hops on one foot. She also required moderate levels of assistance with several Activities of Daily Living (ADLs).

Frances had two phases to her therapy journey at The Grand Pavilion, one before removing her ankle stabilizer cage and one after. During phase one, occupational therapists worked on teaching her how to complete ADLs while working around the cage, while the physical therapists worked with her to teach her wheelchair mobility.

After removing the cage, Ms. Thomas began relearning how to safely weight-bare on her injured foot. The physical therapy team set goals for Frances that included being able to walk up to six steps of stairs and safely walking 100 feet. By the time of her discharge, Ms. Thomas had not only met that goal but surpassed it to walk more than 150 feet and ambulate up nine steps of stairs. The occupational therapists assisted her in reaching her goal of being able to complete ADLs with little to no assistance.

At the end of January, as a result of her progress, the staff at The Grand Pavilion determined that Frances would be able to return to the community safely. The social work department at The Grand Pavilion arranged for Frances to receive continued care at home from the VNS Home Care Agency. Upon discharge, Frances stated that while she greatly enjoyed her stay here, she was very excited to be going home and that she hoped the only time she’d be back was to visit.

The staff at The Grand Pavilion are thrilled that she made such significant progress during her stay here and will miss the laughter she brought to 2 West. We wish her a happy and healthy start to 2022!