Concierge Director: Kay Weir

Patient Name: Roger Summers

Patient Age: 73 yrs

Admission date: 1/9/20233

Admitted from: Ascension Saint Thomas Midtown

Discharge Date: 12/05/2023

Discharged to: Home with son and daughter

Length of Stay: 325 days

Reason for stay: Physical and Occupational Therapy

How did the patient hear about the Quality Center? Referred by Denise R. Dingle, MD

Details of experience:

Mr. Roger Summers arrived at Quality Center for Rehabilitation and Healing on January 9, 2023, after a stay at Saint Thomas Nashville, where a team of physicians treated him – Denise R. Dingle MD, Dr. Lee, Dr. Fisher, Therapist Stacy Carroll, and Jacqueline Misencik. Nashville’s clinical team felt Mr. Summers would benefit from receiving more intense and targeted therapy; they referred the patient to our community.

Roger entered Quality, presenting with a left heel wound that resulted in an above-the-knee amputation. Mr. Summers was totally dependent for ambulation, transfers, toileting, and bed mobility. He was also in a lot of pain/ discomfort.

Upon Mr. Roberts’s arrival, he was greeted by several members of our professional team. Within his first 24 hours, he met with our clinicians, therapists, physicians, administrative staff, and other members of our team, who welcomed him to the community. The Director of Concierge, Kay Weir, greeted him and presented Mr. Summers with a CareRite welcome bag. While explaining her role of being the liaison between residents and families, Mr. Robert shared what happened with his wound to his foot and how it caused him to lose part of his leg. Mr. Roger’s was set to be short-term but was revised to transition to long-term after hospitalization.

Our therapy team later revisited Roger for his evaluation; Mr. Roger couldn’t perform any of the tasks he had previously attempted. Roger had been on multiple failed caseloads during the past nine months. He was reevaluated on 10/17/2023. Upon evaluation, he could perform bed mobility, sit-to-stand, and transfers with supervision. He still had a road ahead of him, unable to walk or take steps. Roger worked extremely hard with therapy as his goal was to return home.

With the help of all Therapists and Mr. Roger’s willingness to return home, on December 5, 2023, Mr. Summers was discharged home with his son. He could perform all tasks with no assistance and walked 150 feet independently. Roger was very complimentary about the staff and his stay in our community and shared he couldn’t have done it without the great team we have. Upon his exit, he told Kay to be sure to call and check up on him from time to time. She assured him she would.